Frequently Asked Questions

Shipping

How long does shipping take?

We ship with standard and express shipping options. The average order arrives in 3-4 business days. Express options are typically 1-2 days.

Who do you ship with?

We use Australia Post and DHL for Australian bound delivery.

How is shipping calculated?

Shipping is calculated on a per product basis. The price will vary depending on the category of the product.

Where do I check order status?

Check your email inbox for your order shipped email. This will contain your tracking number.

Company

What is your returns policy?

We offer a 30 day return policy. The items must be unused and unopened.

Where do I send returns?

Contact us for information on where to return your product.

I'm a business, are you open to partnerships?

You can contact us directly here at luke@tigerblood.au